If you're like most people, you probably use Amazon's Echo or Dot devices to control your home's smart features. While they're incredibly convenient, they can also be a little frustrating when they don't work properly. In this article, we'll show you how to reset an Alexa device.
Reset Your Alexa device
Here's how to reset an Alexa device: There are two ways to do this - either through the Alexa app or by holding down the microphone button on the top of your Echo speaker. Both methods work for first, second and third generation Echo speakers. If you're having trouble connecting to your Wi-Fi or troubles with general Echo functionality, resetting your device is often the quickest solution. The reset process will clear out any stored information and set your Echo back to its original factory settings.
How to reset 1st-generation Echo, Echo Dot
If your Echo device isn't responding to your voice commands, or if you're experiencing other technical difficulties, you may need to reset it. The good news is that this is a relatively easy process. On the back of the Echo device, you'll find a small hole near the base. This is the Reset button. Use a paper clip (or something similar) to press and hold the Reset button, until the light ring turns orange, and then blue. Once it's reset, open the Alexa app on your smartphone or tablet and connect your Echo device to a Wi-Fi network. You'll also need to register your Echo device with your Amazon account.
How to reset 2nd-generation Echo, Echo Dot
If you're experiencing difficulty with your Echo device, or you've simply decided you want to wipe the slate clean and start fresh, there's a way to reset it. Just follow these simple steps: Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. The light ring will then briefly turn blue. Wait for the light ring to turn off and on again. It should then light up orange, which indicates it’s in setup mode. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. You'll be all set to start using your Echo device like new!
How to reset 3rd and 4th generation Echo, Echo Dot
To reset an Alexa device, press and hold the Action button for about 25 seconds until the light ring turns orange. The light ring will then briefly turn blue. Wait for the light ring to turn off and on again. It should then light up orange, which indicates it's in setup mode. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account.
How to reset Echo Show
If you want to reset your Echo Show to factory defaults, there are a few ways to do it. You can say, "Alexa, Go to settings," or swipe down from the top of the Echo Show screen and select Settings. From there, select Device Options and then Reset to Factory Defaults. If you're getting rid of your Echo Show and don't want to lose all your smart home device connections, be careful not to click 'Reset to Factory Defaults, but retain Smart Home Device Connections.'
How to reset an Echo speaker from the Alexa app
To reset your Echo speaker from the Alexa app:
1. Open the Alexa app on your smartphone or tablet.
2. Press the Devices button in the lower right corner.
3. Select Echo & Alexa.
4. Select the Echo or Alexa device you wish to reset | Confirm your selection by pressing “Deregister” in the window that appears.
5. Your Echo device has now been reset. To start the setup process:
6. Open the Alexa app on your smartphone or tablet to connect your device to a Wi-Fi network and register it to your Amazon account
If your Alexa device isn't responding the way it's supposed to, or if you just want to start fresh, you can reset it by following these simple instructions. Each generation of Echo and Echo Dot has a slightly different process for resetting, but they all follow the same basic steps. Resetting your Alexa device will clear all of your personal information and preferences, so you can start fresh with a new device or with a device that's acting up.
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